General FAQ:

  1. What is AI/ML Consultancy in Business?

    AI/ML consultancy involves providing expert guidance in integrating and leveraging artificial intelligence and machine learning technologies in businesses. This encompasses process automation, data analysis, predictive modelling, and IoT integration, tailored to enhance business operations and decision-making.

  2. Why should a business consider AI/ML consultancy?

    Engaging in AI/ML consultancy can significantly improve efficiency, competitive advantage, and data-driven decision-making. Our consultants offer insights into potential AI/ML applications and strategies for operational optimisation and advanced analytics.

  3. How will AI/ML consultancy influence my business decisions?

    While our consultants provide data-driven insights and recommendations, the final decision-making power resides with you. Our role is to empower your business with AI/ML tools and knowledge for informed decision-making.

  4. Why choose our AI/ML consultancy services?

    We stand out due to our extensive expertise in AI/ML, tailored solutions across industries, and a track record of enhancing business operations through innovative AI/ML integrations.

  5. Who are your primary clients in AI/ML consultancy?

    We cater to a diverse range of clients, from startups to large corporations, especially those looking to integrate AI/ML into areas like supply chain, customer service, and IoT applications.

  6. How do you acquire clients for AI/ML consultancy?

    Our clients are typically gained through referrals, industry events, digital marketing, and a strong presence in AI/ML professional communities.

  7. What is the retainer fee for your AI/ML consultancy services?

    Our retainer fee is project-dependent, varying with scope, duration, and the specific AI/ML expertise required. We provide flexible payment options to accommodate different business requirements.

  8. What is the minimum fee for your AI/ML consultancy services?

    The minimum fee is based on project complexity and duration. We are committed to transparent pricing and delivering value-driven services.

  9. Where is your AI/ML consultancy firm based?

    We are based in Birmingham, UK, and offer our services globally, leveraging both in-person and virtual collaboration methods.

  10. Do you travel for AI/ML consultancy projects?

    Yes, our team is available for travel both within the UK and overseas. Travel expenses will be charged, but rest assured, all travel costs will be pre-approved with the client to ensure transparency and agreement.

Engagement FAQ:

  1. Is there a charge for the initial consultation on AI, ML, and IoT with Smart Babylon?

    We offer a free one-hour initial consultation for AI, ML, and IoT projects. For more complex projects, this might be extended slightly before consultancy charges apply.

  2. How does Smart Babylon ensure data security, especially in AI, ML, and IoT projects?

    Smart Babylon utilises advanced security measures such as firewalls, VPN connections, dedicated connectivity, and 256-bit AES encryption.

  3. Does Smart Babylon offer training in AI, ML, and IoT?

    Yes, Smart Babylon provides specialised training programmes tailored to AI, ML, and IoT, catering to the specific needs of your business or team. However, we do not train clients to perform the same AI, ML, and IoT tasks that we deliver.

  4. How does one begin working with Smart Babylon on AI, ML, and IoT projects?

    To initiate a project with Smart Babylon, particularly in AI, ML, and IoT, a purchase order or signed order form is required. Following this, clients can directly contact us to start our collaboration.

  5. What video conferencing tools does Smart Babylon use for discussions on AI, ML, and IoT?

    For video conferencing on AI, ML, and IoT projects, Smart Babylon primarily uses Google Meet. We are also adept with Microsoft Teams and Zoom for client meetings.

  6. Can the pace of AI, ML, and IoT projects be adjusted at Smart Babylon?

    Absolutely, Smart Babylon is flexible in adjusting the pace of AI, ML, and IoT projects to suit your schedule and project requirements.

  7. What if there are issues with AI, ML, or IoT projects at Smart Babylon?

    Should any issues emerge with our AI, ML, or IoT services, you will be directly liaising with our directors. We highly value customer satisfaction and are committed to resolving any issues promptly.

  8. Who will work on AI, ML, and IoT projects at Smart Babylon?

    The majority of our AI, ML, and IoT projects at Smart Babylon are overseen by our directors. Occasionally, we collaborate with specialists in these fields, including data analysts and technical experts. We'll inform you whenever a partner is involved in your project.

  9. Does Smart Babylon process personal data in AI, ML, and IoT projects?

    In our AI, ML, and IoT projects, Smart Babylon does not process any personal data.

  10. Does Smart Babylon use secure email for AI, ML, and IoT project communications?

    Indeed, we utilise secure email for communications pertinent to all our engagements.

  11. How Does Smart Babylon Report on Project Progress?

    At Smart Babylon, we have a structured approach to reporting project progress, utilising project management tools and methodologies such as Agile, PMP (Project Management Professional), and Prince2. Our project progress reports are comprehensive and transparent, incorporating essential elements as needed. This includes identifying and documenting potential risks and issues (1) to proactively address challenges, defining key project milestones (2) for tracking progress, providing financial updates (3) for cost control and resource management, using Gantt charts (4) to visually represent project timelines and dependencies, and including relevant metrics and KPIs (5) to measure success and progress accurately.

    However, we understand that project size varies, and for smaller projects, we adopt a more streamlined reporting approach. This approach allows us to keep costs down and maintain flexibility, ensuring that the reporting process aligns with the project's scale and complexity. Our flexibility in reporting methods ensures that we provide efficient and cost-effective solutions tailored to your project's specific needs, whether large or small.